Cottages and Gardens - For Life's Simpler Pleasures  
Cottages and Gardens - The Cottage Road
Delivery Charges And Delivery Information
Continental United States - General Delivery Charges Table
  Regular Sales Price   Delivery Charge   Regular Sales Price   Delivery Charge  
  Under $25.00   $ 6.95   $150.00   - $199.99   $18.95  
  $  25.00  - $  49.99   $ 8.95   $200.00  - $249.99   $20.95  
  $  50.00 - $  74.99   $11.95   $250.00   - $299.99   $22.95  
  $  75.00 - $  99.99   $13.95   $300.00 - $399.99   $24.95  
  $100.00   - $149.99   $15.95   $400.00 - $500.00   $26.95  
              over $500.00   Amount Above Plus 5% Over $500.00  
Delivery Charges - General
For delivery to an address in the 48 contiguous states, see Delivery Charges - Continental United States.  For deliveries to all other addresses, see Delivery Charges - Outside Continental United States.
If you have difficulty determining the Delivery Charge for an order that you are considering, please Contact Us and request a Delivery Charge quote.  There is more information about delivery charges, ordering and shipping towards the bottom of this page.
Delivery Charges - Continental United States
This Section Covers Shipments To Addresses In The Continental United States
For all items that do not have unique Delivery Charges associated with them, as explained in the following paragraph, and to be delivered to an address in the Continental United States, the Delivery Charge is based on the Continental United States - General Delivery Charges Table above.  To determine the Delivery Charge for these items, calculate the total of all Regular Sales Prices of all items in your order excluding those with unique Delivery Charges associated with them.  Then locate the applicable Delivery Charge for the amount you calculated.  Also see Additional Delivery Charges further down this page.  These may also apply to certain items in your order.
For certain items (e.g. Boardwalk Originals Holiday Displays & Belgian Waffle Mix) to be delivered to an address in the Continental United States, unique Delivery Charges apply.  For these items, the Delivery Charges are either included in the sales price of the item (e.g. Boardwalk Originals Holiday Displays) or based on a unique Delivery Charges table for that item (e.g. Belgian Waffle Mix).  In either case, the item page will explain that unique Delivery Charges apply to the item and what those charges are.
As used at Cottages and Gardens, Continental United States refers to the lower 48 contiguous states.  It excludes Alaska, Hawaii and U.S. Territories.  We love both states and the U.S. Territories but their wonderful isolated uniqueness cause us to incur more costs to deliver our packages to addresses there.  We only wish we could go with the packages!
Always check On Sale Today for money saving opportunities on Delivery Charges.
Delivery Charges - Outside Continental United States
This Section Covers Shipments To Addresses Outside The Continental United States
We love sending our products to our customers outside the Continental United States too.  So, we have developed the following Delivery Charges formula to minimize the Delivery Charge to these addresses.
Delivery Charges to Alaska, Hawaii, U.S. Territories, Canada and other international addresses are determined by adding the amount of our freight carrier's (FedEx, UPS, USPS, etc.) list rate for the specific delivery service that you ordered (e.g. Ground, Express, etc.) and 20% of that amount up to a maximum of $9.95.  If the total of these two amounts is less than the amount derived from the Continental United States - General Delivery Charges Table, then the amount in the table is the Delivery Charge.  The minimum Delivery Charge for any order to these addresses is $5.95.  All or part of the the Delivery Charge may appear as a separate item on your credit card statement.  The amount computed using the 20% described above is included to cover costs we incur to prepare your packages such as packaging materials.  The remaining amount, if any, is a nominal amount towards the costs we incur as a result of the additional steps necessary to prepare and process a shipment to these addresses. 
If you want to know the Delivery Charge to a specific address, please Contact Us and request a Delivery Charge quote.
Delivery Charges - General (continued)
Additional Delivery Charges
When certain items are large in size, weight, or both, we must pay significantly more to our freight carriers to deliver your order.  Our Continental United States - General Delivery Charges Table above does not allow for this.  For such items, an Additional Delivery Charge may apply.  Any such charge will be clearly described on the item page.  Our objective in determining the amount of these charges is to collect only the additional costs we incur such as amounts paid to our freight carriers to deliver orders for us.  Additional Delivery Charges are not applicable to deliveries to addresses outside the Continental United States as the Delivery Charge formula for those addresses already considers this factor.
Expedited Delivery
We offer Expedited Delivery Services if you order needs to be delivered sooner than our normal delivery time using Ground services (2-7 business days for most orders).  These services include Express/Overnight Delivery where available (not all delivery addresses can be reached overnight by any of the freight carriers we use).  We recommend that you also consider 2nd Day or 3rd Day delivery service.  These services are generally much less expensive than Overnight Delivery which can be quite expensive.  The best way to order Expedited Delivery Service is to tell us the date you want it delivered and we will determine the most cost effective delivery service for that date.
For Overnight Delivery, orders must be received by us before 1:00 PM Pacific Time.  Overnight Delivery may not be available for some items.  Please Contact Us to arrange for these services.
Expedited Delivery Charges are determined by adding the amount of our freight carrier's (FedEx, UPS, USPS, etc.) list rate for the specific Expedited Delivery Service that you ordered (e.g. Overnight or 2nd Day Delivery) and 20% of that amount up to a maximum of $9.95.  The second amount is meant to primarily cover the packaging materials we use to prepare your packages and the remaining amount, if any, is a nominal amount for the additional steps necessary to prepare and process an Expedited Delivery. This charge may appear as a separate item on your credit card statement.
Objective In Determining Delivery Charges
At Cottages and Gardens we are committed to keeping our Delivery Charges reasonable and competitive with other retailers.  As you may be aware, significant increases in fuel prices recently have resulted in increased delivery rates by all of the major freight carriers thereby increasing our delivery costs.  Our objective in determining our Delivery Charges is to collect, on an overall basis, the actual costs we incur in packaging materials and amounts paid to our freight carriers to deliver orders for us.
General Shipping Information
Our objective is to ship your order as quickly as possible unless you instruct us otherwise.
Most items are shipped from our California facility, however some items are shipped from our other facilities or directly from our suppliers.  In stock items shipped from our facilities are generally shipped within 48 hours of us receiving your order.  For deliveries within the Continental United States, you should expect to receive such orders generally within 2 to 7 business days after our receipt of your order.  Out of stock items and items drop shipped by our suppliers may take longer.  Items ordered together may not arrive in the same box or on the same day.  
We generally use FedEx, UPS and the United States Postal Service ("USPS) to deliver almost all of our shipments.
Partial and Split Shipments

For various reasons, including shipments from our non-California locations, shipments of backorders and drop shipments from our suppliers, it may be necessary for us to make partial or split shipments to fill your entire order in the best manner possible.  The Order Confirmation e-mail that we send to you will address this if it is applicable to your order.  We will also tell you the estimated ship dates of each shipment.  If the time difference between shipments is significant, we generally prorate the Delivery Charges for your entire order between each shipment.

Sales Returns & Exchanges
For instructions and more information, see Sales Return Information.
Ordering Information
For how to order, see How To Order.  For more general information about ordering, see Ordering Information.
 
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