Katherine does not advertise other than word-of-mouth and the signs posted in her clients’ yards. "I never start two jobs at once; I stagger them three weeks apart," she says. "One summer I scheduled five kitchens, all for friends. I didn’t have a summer. Now I only schedule the amount I know we can do. I like the size I am."
Although she is very careful not to put down her male colleagues, Katherine says there are many advantages to being a female contractor. "In most cases it’s the woman homeowner you work with, and as a woman I’m in tune with detail," she says. "Women ask me about colors. I tell them I’m not a designer, but I’ll give them my opinion.
"You hear a lot of horror stories, but I try to give them a realistic view [of a renovation project]. I say, ‘It’s going to be hard on you, your family. It’s going to cost more, take longer, and be really messy, but you are going to get a great product at the end.’ I tell my women customers it’s like giving birth. Women understand. A dust-free renovation just doesn’t happen."
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